Hommey - US

<p>If your tracking hasn&apos;t updated in several days, let us help! Reach out to our Customer Experience team at customercare@gethommey.com and we&apos;ll help track down your order.</p>

If your tracking hasn't updated in several days, let us help! Reach out to our Customer Experience team at customercare@gethommey.com and we'll help track down your order.

What if my order appears to be lost in transit?

Order

How can I contact your team?

What's the best way to care for my Hommey products?

How accurate are your product colours online?

Do you offer fabric swatches or samples?

How do you protect my personal information?

General

How can I pay for my order?

What are your delivery costs & timeframes?

Can I cancel or alter my order after I’ve placed it?

How can I track my order?

Can I change the shipping address for my order?

Can I ship my order to an APO, DPO or FPO address?

Will I be charged an import fee?

How can I return my order?

What's your returns policy?

When will I receive my refund or exchange?

Do I have to pay for return postage?

Returns and Exchanges

How do I become a Hommey stockist?

Do you offer trade pricing?

Wholesale, Trade and Media

Do you offer gift cards?

How do I use my gift card?

Can I get a refund on my gift card?

Gifting

What’s the difference between your sleepwear collections?

How do I care for my Hommey sleepwear?

Will my Cotton Cashmere set stretch?

How do I care for my Cotton Cashmere Set?

What size am I in your Cotton Cashmere loungewear?

Apparel

What is the difference between your towels?

What is the difference between a Bath Sheet and Bath Towel?

How should I care for my Hommey Towels?

How do I use my Hommey Hair Wrap?

What do I do if I have a snagged loop on my Hommey Towels?

What is the difference between your Velour and Terry robes?

Is the Oasis robe longer than the Terry robe?

How can I wash my Hommey robe?

How can I dry my Hommey robe?

What do I do if I have a snagged loop on my Hommey Robe?

Bathroom

Do your Duvet Covers have corner ties?

What is the difference between your Standard and King Pillowcase Pairs?

Are your Pillowcase Pairs sold separately?

How deep are your Fitted Sheets?

Not sure which size is right for your bed?

Why choose Hommey linen?

How should I wash my Hommey Linen?

Can I soak my Hommey Linen?

How should I dry my Hommey linen?

What detergent should I use to wash my Hommey linen?

Help!  How can I get rid of a stain on my Hommey linen?

How can I soften my Hommey linen?

Do your Linen Pillowcase Pairs have zippers?

Why choose Hommey Cotton?

How can I wash my Hommey Cotton?

How can I dry my Hommey Cotton?

What does it mean that your bedding has been stone washed?

Bedding

What if my order appears to be lost in transit?Updated 2 months ago