How can I pay for my order?
We accept a range of different payment options. Pay now with Credit/Debit Card (Visa, Mastercard, American Express, UnionPay), PayPal, Apple Pay, Google Pay or Shop Pay.
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What are your delivery costs & timeframes?
Here's a breakdown of our delivery options:. United States. Express - UPS. $20 (USD) flat rate for orders under $349 (USD). Free for orders $350 (USD) and over. Standard - UPS or USPS. $10 flat rate (USD) for orders under $400 (USD). Free for orders
Can I cancel or alter my order after I’ve placed it?
We understand things can change! If you need to make any order alterations, please contact us right away at [email protected] or via our contact form. Please note that once our warehouse begins processing your order, we're unable to make any
How can I track my order?
Once your order is on its way, we'll send you a tracking code via email. Click the tracking link to see real-time updates on your delivery status. Haven't received your tracking details? Check your spam folder first, then reach out to our Customer Ex
Can I change the shipping address for my order?
Accidentally added the wrong address at checkout? We’ll see what we can do!. We only have a small window to update an address before your parcel is shipped. Please contact us ASAP at [email protected] or via our contact form with your orde
What if my order appears to be lost in transit?
If your tracking hasn't updated in several days, let us help! Reach out to our Customer Experience team at [email protected] and we'll help track down your order.
Can I ship my order to an APO, DPO or FPO address?
Unfortunately, we are unable to ship to APO, DPO and FPO addresses at this stage.
Will I be charged an import fee?
We’re glad to let you know that you won’t be charged any additional duties or taxes on your order - we’re covering all these costs!